3rd PlanIt 7.10.0 serial key or number

Easy, flexible time tracking, powerful reporting, and accounting for Jira

Easy, flexible time tracking, powerful reporting, and accounting for Jira

Easy, flexible time tracking, powerful reporting, and accounting for Jira

More details

ictime makes time tracking in Jira more powerful and helps you to keep track of your work on all levels of your organisation.

• Many additional options for the "Log Work" mask, like "time spent" or "from-to", activity types, work log attributes, no charge or time correction.
• Log time for others and move work logs to other issues.
• User timesheets with many filter and export options.
• Reporting by criteria like project, favourite filter, user, team, activity type, component, date, status etc.
• Display results as work logs or (financial) summary, in different views.
• Export reports to Excel, add Jira custom fields and work log attribute data.
• Simple approval process on the level of issue or work logs, optionally as mandatory requirement for billing.
• Accounting and pre-billing support via teams & price lists, rounding rules and the option to charge for work logs of any report (create an invoice/account).
• REST-API provided via the separate icbiz add-on.

Available in English, German and Spanish.

Reviews for server

by Thiago Castro on 2020-07-02

ictime TimeTracking & Reporting was the ultimate plugin for my company. Jira Servicedesk is great for controlling issues and tickets but was really difficult to us to find a way to automate our billing process, considering we charge our clients by the hour. ictime TimeTracking came out as a perfect solution for this. We are using it for a couple years. Using ictime, Is really easy to charge the services and made our billing process easy and automatic. We have other Jira plugins, but ictime was a lifesaving to our company. Additionally, the support Team is the best. I had a few minor problems over the past two years and ictime support team was perfect. Is really good to know that we can count on them when it is needed.

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by Alexander Baumann on 2018-05-18

Without this great addon we would not have introduced Jira Service Desk because we are a IT Service Provider and we have to report and charge our Services in different ways. For example different cost for Teammembers on Projects. Reporting and invoicing per specific date / project / account with the ability to exclude or override reported worklogs. A report function to see how much time and money per customer or Project on specific days with total per project. The ability to charge only approved worklogs, granular permissions and so on. The Support ist great and fast. In the last two months they pushed a lot of updates out to improve the functions and user interface and I know there is still a lot in the pipeline. I can really recommend this product for everyone who need a professionell time tracking tool that can also create reports and or invoices. I spent a lot of time to evaluate the available time tracking addons but ictime was the only one with the ability to charge and manage accounts which is "a must have" for us.

1 out of 1 found this review helpful

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by Justin Volden on 2018-05-09

Great team of responsive individuals. They take feedback seriously and implement features that are suggested. Great team to work with. The product itself fills a big gap and has really helped our team turn JIRA SD into a true ITSM platform. I did subtract a star for two reasons: 1. I really would like to see the ability to assign cost and sell price. Currently, their documentation states to use the price as cost if desired. This is how we are using it, but it just means I still need to use an external system for either cost reporting or invoices. 2. At times it feels that the interface (mostly for reports) needs some polish. This is minor as functionally it's all good. Overall I would certainly recommend the team and product. The Work Item Attributes and Time Entry types plugged a giant hole for proper time tracking and reporting in JIRA.

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by André Satziack on 2018-03-29

Hello, I tried and liked so much. I would like to know exist a roadmap to publish the Ictime for Jira Service Desk Cloud edition? Thank you very much.

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Hi André.

Thanks for your positive feedback.We do not plan a Cloud version of ictime due to the restrictions the Jira API/Architecture brings for cloud programming.If you you are interested in further details, please drop us a mail to our support account or - even better - open a ticket in our public bug tracker at https://interconcept.atlassian.net/projects/ICTIME/

Thanks.

by Mario Knippfeld on 2018-02-16

We are using ictime for several years now. Support is great, quick response times.

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Smadoa GmbH provides support for this app.

Resources

1. Log into your Jira instance as an admin.
2. Click the admin dropdown and choose Atlassian Marketplace. The Manage add-ons screen loads.
3. Click Find new apps or Find new add-ons from the left-hand side of the page.
4. Locate ictime TimeTracking & Reporting for Jira via search. The appropriate app version appears in the search results.
5. Click Try free to begin a new trial or Buy now to purchase a license for ictime TimeTracking & Reporting for Jira. You're prompted to log into MyAtlassian. ictime TimeTracking & Reporting for Jira begins to download.
6. Enter your information and click Generate license when redirected to MyAtlassian.
7. Click Apply license. If you're using an older version of UPM, you can copy and paste the license into your Jira instance.

To find older ictime TimeTracking & Reporting for Jira versions compatible with your instance, you can look through our version history page.