Acronis True Image v7.0.638 serial key or number

Symptoms

You want to activate Acronis True image and provide a serial number. The serial number is accepted, but you see this error message:

Activation required! Days remaining: 30

You try to resolve the issue by clicking Resolve issue or Enter serial number, but you see this message in the further steps:

The serial number is registered to another account

Cause

The serial number you have provided is registered in an Acronis account, but you are logged in to another account in Acronis True Image software.

Solution

There are 3 solutions to fix the error The serial number is registered to another account.

If you bought the license for yourself, try to recall if you indicated a different email address in the purchase form. Search your emails for the purchase confirmation from Acronis store.

If the license was bought by another person, ask them for help in resolving this matter, see the instructions below:

Option 1. Move the license registration from one Acronis account to the current Acronis account

Owners of non-subscription licenses (also known as "Perpetual", "Standard", "One-Time Purchase") can move the licenses between different Acronis accounts at https://account.acronis.com/:
 

1. Sign into Acronis account, where the serial number is registered.
2. Locate the necessary product in the list and click Transfer license:
   
3. Follow on-screen instructions to complete the transfer.

Subscription license owners ("Essential", "Advanced", "Premium") should contact Acronis Support Team about license transfer between Acronis accounts.

Option 2. Switch to using Acronis account, where the serial number is registered.

You can sign out from the current Acronis account in the software, sign in to the account where the serial number is registered and stay with it.

If you already have backups, synchronization data or archives in Acronis Cloud, they will remain on the Cloud, but will stop being updated with new backup versions and will not be visible in the software after you switch to the other Acronis account. You can always browse and restore data from them either by switching back Acronis account or from a web browser: https://www.acronis.com/my/online-backup/webrestore/.
 

1. Launch Acronis True Image
2. Sign out from the current Acronis account by doing either of these:
   A) click on the Account tab - click the email address in the upper part of the window and select Sign Out, or
   B) if there is no Account tab and program is locked, click on the "Sign out" button
3. Click Sign in
4. Provide credentials for Acronis account, where the serial number is registered.
5. If the message "You've exceeded the maximum number of activations for this serial number" appears, that would indicate that not only the serial number was under a different Acronis account, but the license was activated on a different computer. In that case click "Resolve issue" and reassign the license from the old computer to the current one.
6. Activation should succeed now, as you are signed in to the same Acronis account where the serial number is registered

Option 3. Use a different serial number or buy a new license

If the first two options are not viable for any reason, use a different serial number or buy a new license.

Introduction

To use Acronis True Image on a Windows computer or a Mac, you need to activate it via the Internet. Without activation the fully functional product works for 30 days. If you do not activate it during that period, all the program functions become unavailable except the recovery.

You can activate Acronis True Image either on your computer or from another computer, if your computer is not connected to the Internet.

Contents

Online activation method

If your computer is connected to the Internet, the product will be activated automatically when you sign in to your Acronis account.

• Acronis True Image Subscriptions are registered in the account automatically upon purchase. The account used for registration is tied to the email specified during purchase.

• Acronis True Image 1-Time Purchase Licenses (perpetual licenses) can be registered in the account or in the product interface, as described below.

If your serial number is not registered yet, you will be prompted to enter the serial number manually. Click Enter serial number, type in or paste the serial number, and click Activate.

Offline activation method

If the license cannot be activated online for any reason, follow instructions below to activate the license using the offline method:

Windows	Mac

1. Click on the Account tab on the left side bar, then click the small arrow icon next to Resolve activation problem to open a drop-down menu, and select Activate offline:
   

   Windows	Mac

     

2. The program will generate an installation code. It uniquely identifies the computer where Acronis True Image is installed and what license key was specified. It is not the same thing as the license/serial number, however. Save your installation code to a file by clicking the Save to file button, and specify a removable media as the file location (for example, a USB flash drive). You can also write down this code on a piece of paper.
   

   Windows	Mac

3. Navigate to http://www.acronis.com/activation/ on a computer that has Internet connection. Click Load from file and select the file, saved in the previous step (or type in the installation code if you chose to write it down)
   
4. The Installation code field will be populated with the value from the file. Click Get activation code to proceed:
   
   
5. You will be shown the activation code (not to be confused with serial number or installation code). Click Save to file and save it to a removable disk.
   You can also copy the activation code to the clipboard and save it anywhere else, or write it down on a paper.
   
6. Back on the computer with Acronis True Image awaiting activation, click the Load from file button and select the file with the activation code from the previous step. You can also type the activation code manually into the box from the piece of paper.
   

   Windows	Mac

7. Click Activate to verify the activation code:
   

   Windows	Mac

8. The message The product has been successfully activated is displayed, indicating the procedure is completed successfully:
   

   Windows	Mac

Upgrade from an earlier paid version

If you purchased an upgrade version of Acronis True Image 2019, after you specify the license key for the upgrade version, the product will prompt you to enter another serial number. In the second field please enter a serial number for an earlier version of Acronis True Image. After providing both keys, follow the usual online or offline activation procedure.

If an earlier version of Acronis product is already installed in your system, installation assistant will recognize serial number from the earlier version automatically and will not prompt you to enter a second serial number.

Upgrade from a free OEM version

If you have bought an upgrade from a free OEM version of Acronis True Image, you need to install it on top of the free version. Otherwise you will be prompted to enter the serial number for the earlier/older version to activate the upgrade. Learn more at https://kb.acronis.com/content/1836

Troubleshooting

If you experience a problem with activating your Acronis True Image, check these articles:

"The serial number is incorrect" error

"The serial number is registered to another account" error

Verify the network connection to Acronis servers

"You've exceeded the maximum number of activations for this serial number" error