Fable 3 serial key or number

Originally posted by Microsoft Support:

Acelyn: at 15:22:46
Hello, thank you for contacting Xbox Customer Support. My name is Acelyn. Please give me a moment to review your question.

Acelyn: at 15:25:00
Hi there Thomas.

Acelyn: at 15:25:25
As you mentioned you are having issue with your 5 dlc's that is not working, correct?

Thomas: at 15:26:14
Correct

Thomas: at 15:26:42
It's not even accepting the games product key when I attempt to log into windows live.
Thomas: at 15:26:56
And I know I cannot get access to the DLC unless I sign in.

Acelyn: at 15:30:21
Thanks for that information.

Acelyn: at 15:30:42
There is actually an issue with the DLC's you've purchased from Steam, correct?

Thomas: at 15:33:36
The game and DLC's themselves. The game and DLC's were purchased October 8th, 2011. I reinstalled the game to play it again and the games product key is not working. It states it's "In Use".

Thomas: at 15:34:44
Upon reading the forums, the only way to get the DLC I purchased is by signing into Windows Live. The game and/or Windows Live states the product key is in use and states I've signed in in "offline" mode, which doesn't give me access to my DLC.

Acelyn: at 15:37:17
Oh, Thanks for all that information Thomas.

Acelyn: at 15:40:37
Just a heads up, games for Windows live is being supported by Steam and since you actually bought the game from them, I would suggest that you will need to contact Steam since they do have the access and control with games on windows live and we actually don't have access on their system. No worries, they will be able to manually fix this on their end since they are the one who is handling cases like this,.

Thomas: at 15:41:41
So you're saying that steam has access to GfWL? Why was I directed to you by them then?

Thomas: at 15:41:54
If they could fix this manually, why didn't they?

Thomas: at 15:42:36
Is there a reference to give them or a link you can provide for me to better tell them how to assist me? Becuase I mentioned Windows Live and they sent me to you, now you are sending me back to them.

Acelyn: at 15:45:12
Oh,I do understand you Thomas. And Just like you I am a customer and a gamer myself, I would feel the same if I were in the same situation as you are. Actually, Windows live and games for windows live is handling by Steam. And we xbox chat support agent only supports console issues and game issues for xbox console.

Thomas: at 15:46:03

All the links related to Windows Live links me to the xbox page.

Acelyn: at 15:46:18
Anyway, you don't need to worry. Let me provide you a reference number as a proof that you already contacted us and since I already documented everything here. You don't need to repeat yourself all over again and they will also have the reference about this issue. How's that?

Thomas: at 15:47:58
It'll be your reference number. Does steam have access to that reference number and are able to view the ticket? What do I say to steam support exactly? Microsoft states you operate Windows Live on Games bought from Steam that use that service and Steam is the only ones who can fix this issue?

Thomas: at 15:48:25
https://help.steampowered.com/#HelpWithGameIssue/?appid=105400&issueid=106 This is the limit of their support on the issue, simply a refund button.

Thomas: at 15:50:34
Also in the forums, players state reinstalling GfWL fixes the issue. I have Windows 10 and the most up to date version. Where is their support. Steam isn't offering the support you say I need.

Acelyn: at 15:52:02
I do understand you. However, Games for Windows live markerplace is no longer available and since GMFWL has been discontinued then all the game for windows live was already transferred to Steam.

Thomas: at 15:52:45
So Steam owns GfWL now?

Thomas: at 15:54:00
I'm confused. Why is Windows Live attached to my windows account then with Xbox written all over it? There is no mention of Steam, Anywhere....

Thomas: at 15:59:43
It worked! Go to control panel and uninstall EVERYTHING that has to do with Games For Windows Live (GFWL and GFWL Marketplace). Download and install the newest GFWL from here[www.xbox.com] (http://www.xbox.com/en-US/Live/PC/DownloadClient). Log in with you Microsoft / GFWL account.

Thomas: at 15:59:55
Is that method a way of solving the issue?

Acelyn: at 16:00:10
Alright, to make sure of everything here. Support for GfWL is not being handled by our system. We don't have any option to see or access any tool for GfWL. And GfWL has been discontinued almost years ago and since all the games for Windows live came from Steam. Then we transferred all the GfWL to Steam now. I hope you understand.

Thomas: at 16:00:22
as you can see, an XBOX link. so I don't the the left hand knows what the right is doing here...

Thomas: at 16:01:37
http://www.xbox.com/en-US/Live/PC/DownloadClient <<<< This link isn't handled by you or Xbox or Microsoft?

Thomas: at 16:03:30
What is the reference number for this ticket?

Acelyn: at 16:03:57
Oh, That's Great! Sorry for the all the confusion. And the link you have provided is already not working years ago. It is no longer available on our end.

Thomas: at 16:04:29
That link is working. Clicked on it and everything.

Acelyn: at 16:04:33
As much as I love to do everything here for you, since like you I am a customer and a gamer myself, I would feel the same if I were in the same situation as you are. However, we actually don't have any option or way to support cases like this anymore.

Thomas: at 16:04:57
What is this tickets reference number?

Acelyn: at 16:05:53
I know that the link can be access. What I mean is, we don't support Games for Windows live because we xbox chat support only handle issues about console or any concerns about xbox console and games.

Acelyn: at 16:07:35
Here's your reference#: ****************

Acelyn: at 16:08:30
If only I can provide all the things that you need, I would by all means. But I can only do so much, I hope you understand. And I'm glad we chatted and that your issue has been resolved.

Acelyn: at 16:08:38
Thanks for your kind understanding!

Thomas: at 16:08:53
My issue has not been resolved.

Thomas: at 16:09:01
But you say you have done what you could.

info: at 16:09:22
Your chat transcript will be sent to **********.com at the end of your chat.

Acelyn: at 16:10:50
Oh,I though your issues has been solved since you mentioned "It worked!" Anyway, even if I tried all the things that I can do here. We don't have access to Windows Live or Games for Windows live Support. And it is all being handled by Steam.

Acelyn: at 16:11:04
You can always contact us if ever you need help with your Xbox. Is there anything else I can help you with?

Thomas: at 16:11:53
No that was from a post to show you the xbox link and why I contacted you in the first place.

Acelyn: at 16:13:29
Oh I do understand you, as I mentioned earlier. The game for window live has been discontinued years ago and that's why that link is not working anymore. Anyway. Thanks for your kind understanding and I really do appreciate your patience.

July 29, 2020

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Hello,

The issue you have posted would be better suited in Xbox forums. Post the query in Xbox forums for better assistance.

http://forums.xbox.com/gfw/default.aspx

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